Terms of Service

1. Introduction

Welcome to Reputation Dynamo ("Service"), a review solicitation software-as-a-service (SaaS) product provided by Reputation Dynamo ("Company", "we", "us", or "our"). By accessing or using the Service, you ("User", "you") agree to be bound by these Terms of Service ("Terms"). If you do not agree with these Terms, you must not use the Service.

2. Definitions

  • Service: The online software application known as Reputation Dynamo provided by the Company.
  • User: Any individual or entity that accesses or uses the Service.
  • Content: Any data, text, images, reviews, or other information that is generated or accessed through the Service.

3. Use of the Service

3.1 Eligibility

To use the Service, you must be at least 18 years old and have the legal capacity to enter into a binding contract. By using the Service, you represent and warrant that you meet these requirements.

3.2 Account Registration

You may need to create an account to access certain features of the Service. You agree to provide accurate and complete information during the registration process and to keep your account information updated.

3.3 Acceptable Use

You agree not to use the Service for any unlawful purpose or in any way that could damage, disable, overburden, or impair the Service. You must not attempt to gain unauthorized access to any parts of the Service, other accounts, computer systems, or networks connected to the Service.

4. User Content

4.1 Responsibility for Content

You are solely responsible for the Content you submit or generate through the Service. The Company is not responsible for any Content posted by you or other Users.

4.2 Rights to Content

By submitting or generating Content through the Service, you grant the Company a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, modify, distribute, display, and perform such Content in connection with the Service.

4.3 Prohibited Content

You agree not to submit or generate any Content that:

  • Violates any law or regulation.
  • Is defamatory, abusive, or otherwise harmful.
  • Infringes the intellectual property rights of others.

5. Payment and Fees

5.1 Subscription Fees

Access to the Service may require payment of subscription fees. You agree to pay all applicable fees in accordance with the terms set forth at the time of subscription.

5.2 Billing

The Company will bill you in advance on a recurring basis as specified during the subscription process. All fees are non-refundable unless otherwise stated in writing by the Company.

5.3 Changes to Fees

The Company reserves the right to change its fees and billing methods at any time. The Company will provide you with reasonable notice of any changes.

6. Termination

6.1 Termination by User

You may terminate your account at any time by contacting customer support. Upon termination, you will no longer have access to the Service, and any Content you have stored may be deleted.

6.2 Termination by Company

The Company reserves the right to suspend or terminate your access to the Service at any time, with or without cause or notice. Upon termination, all rights granted to you under these Terms will cease immediately.

7. Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis. The Company makes no warranties, express or implied, regarding the Service, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

8. Limitation of Liability

To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your use or inability to use the Service.
  • Any unauthorized access to or use of our servers and/or any personal information stored therein.
  • Any interruption or cessation of transmission to or from the Service.

9. Indemnification

You agree to indemnify and hold harmless the Company, its affiliates, and its and their officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your use of the Service or your violation of these Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Wyoming USA, without regard to its conflict of law principles.

11. Dispute Resolution

Any disputes arising out of or in connection with these Terms shall be resolved through binding arbitration in Wyoming, USA. The prevailing party in any arbitration shall be entitled to recover its legal fees and costs.

12. Changes to the Terms

The Company reserves the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on our website or through the Service. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

13. Contact Information

If you have any questions about these Terms, please contact us at [email protected]